Effective Date: 01,04,2026
Website: www.ladivinatango.com
1. GENERAL
This Shipping & Delivery Policy explains how orders placed through www.ladivinatango.com are processed and delivered.
We aim to prepare and ship all orders as efficiently as possible while maintaining the quality and care of our products.
2. ORDER PROCESSING TIME
Orders are generally processed within [insert your usual timeframe, e.g. 2–5 business days] after payment has been successfully received.
Please note:
- Orders are not processed on weekends or public holidays.
- During busy periods, launches, promotions, or holidays, processing times may be longer.
- Some items may require additional preparation time.
If your order includes a made-to-order or specially prepared item, processing may take longer than standard orders.
3. SHIPPING DESTINATIONS
We currently ship to:
- Türkiye
- Europe
- United Kingdom
- United States
- Selected international destinations
If your country is not available at checkout, please contact us at info@ladivinatango.com before placing your order.
4. SHIPPING METHODS
Shipping is carried out through third-party courier and postal service providers.
Available shipping options and costs will be shown at checkout, depending on your location.
5. ESTIMATED DELIVERY TIMES
Estimated delivery times may vary depending on destination and courier service.
Approximate delivery times:
- Türkiye: [e.g. 1–4 business days]
- Europe: [e.g. 3–10 business days]
- United Kingdom: [e.g. 4–10 business days]
- United States: [e.g. 5–14 business days]
- Other international destinations: [e.g. 7–21 business days]
These are estimates only and are not guaranteed delivery deadlines.
6. SHIPPING COSTS
Shipping costs are calculated at checkout based on:
- delivery destination
- package size and weight
- shipping method selected
Any applicable shipping charges will be clearly displayed before payment is completed.
7. CUSTOMS, IMPORT DUTIES, AND TAXES
For international orders, customs duties, import taxes, local VAT, or other fees may be charged by your country’s customs authority.
These charges are the responsibility of the customer unless otherwise stated.
We are not responsible for delays caused by customs clearance procedures.
8. TRACKING
Where available, tracking information will be provided once your order has been dispatched.
Please note that some destinations or shipping methods may have limited tracking availability.
9. INCORRECT SHIPPING INFORMATION
Customers are responsible for ensuring that shipping and contact details are entered correctly at checkout.
We are not responsible for delays, failed deliveries, or lost shipments resulting from incorrect or incomplete address information provided by the customer.
If you notice an error in your shipping details, please contact us as soon as possible at info@ladivinatango.com.
10. LOST, DELAYED, OR DAMAGED SHIPMENTS
If your order is significantly delayed, lost in transit, or arrives damaged, please contact us at info@ladivinatango.com within [insert timeframe, e.g. 7 days] of delivery or expected delivery.
We will do our best to assist you in resolving the issue with the courier where applicable.
Please keep all packaging and provide photographs if the parcel arrives damaged.
11. REFUSED OR UNDELIVERABLE PARCELS
If a parcel is refused by the customer or returned to us due to failed delivery, incorrect address, or non-payment of customs charges, we may deduct shipping and return costs from any eligible refund.
12. CONTACT
If you have any questions regarding shipping or delivery, please contact us:
Email: info@ladivinatango.com
Phone: +90 533 026 48 71