Effective Date: 01,04,2026
Website: www.ladivinatango.com
1. INTRODUCTION
This Privacy Policy explains how ONFAZ TEKSTİL E TİCARET VE GİYİM TİC. LTD. ŞTİ. (“La Divina Tango”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you visit or make a purchase from www.ladivinatango.com.
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.
By using this website, you agree to the terms of this Privacy Policy.
2. DATA CONTROLLER
Company Name: ONFAZ TEKSTİL E TİCARET VE GİYİM TİC. LTD. ŞTİ.
Address: Atatürk Mah. Atapark Cd. Atapark Konutları C2 Blok D:73 Ataşehir / Istanbul, Türkiye
Email: info@ladivinatango.com
Phone: +90 533 026 48 71
For privacy-related questions, you may contact us at:
info@ladivinatango.com
3. PERSONAL DATA WE COLLECT
When you visit our website, place an order, contact us, or subscribe to updates, we may collect the following categories of personal data:
a) Identity Information
- Full name
b) Contact Information
- Email address
- Phone number
- Billing address
- Delivery / shipping address
c) Order and Transaction Information
- Purchased items
- Order history
- Payment status
- Shipping details
d) Technical Information
- IP address
- Browser type
- Device information
- Time zone
- Website usage data
- Cookies and similar tracking technologies
e) Payment Information
Payment details are processed securely through third-party payment providers.
We do not store your full card details on our own servers unless explicitly stated by the payment provider’s secure infrastructure.
4. HOW WE COLLECT YOUR DATA
We collect personal data in the following ways:
- When you place an order
- When you create an account (if applicable)
- When you contact us by email, form, or message
- When you subscribe to newsletters or promotions
- Automatically through cookies and analytics tools when you browse our website
5. WHY WE USE YOUR DATA
We use your personal data for the following purposes:
- To process and fulfil your orders
- To deliver your products
- To communicate with you about your order
- To provide customer support
- To manage returns, exchanges, or complaints
- To send marketing communications, offers, or updates (only where permitted or where you have consented)
- To improve our website, products, and customer experience
- To detect fraud, abuse, or security risks
- To comply with legal, tax, accounting, and regulatory obligations
6. LEGAL BASIS FOR PROCESSING (EU / UK USERS)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on one or more of the following legal bases:
- Contract: when processing is necessary to fulfil your order or provide our services
- Consent: when you opt in to receive newsletters or marketing messages
- Legal obligation: when we must comply with laws or regulations
- Legitimate interests: when necessary for operating, improving, and securing our business and website, provided your rights do not override these interests
7. SHARING YOUR DATA
We may share your personal data only when necessary and only with trusted third parties, including:
- Payment service providers
- Shipping and logistics providers
- Website hosting and technical service providers
- Analytics and marketing providers
- Accounting, legal, or compliance advisors
- Government or regulatory authorities where required by law
We do not sell your personal data to third parties.
8. INTERNATIONAL DATA TRANSFERS
Because we serve international customers, your personal data may be processed or transferred outside your country of residence, including outside the UK, EEA, or USA.
Where required, we take reasonable and appropriate measures to ensure your data is protected in accordance with applicable data protection laws.
9. DATA RETENTION
We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, including:
- To fulfil your orders
- To maintain business and accounting records
- To resolve disputes
- To comply with legal and tax obligations
- To enforce our agreements
When your data is no longer required, we will securely delete or anonymise it where appropriate.
10. YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Request restriction of processing
- Object to certain uses of your data
- Request portability of your data
- Withdraw consent at any time where processing is based on consent
- Request information about how your personal data is used
To exercise any of these rights, please contact us at:
info@ladivinatango.com
We may need to verify your identity before responding to your request.
11. ADDITIONAL RIGHTS FOR CALIFORNIA / CERTAIN U.S. USERS
If you are a resident of California or certain other U.S. states with privacy laws, you may have additional rights regarding:
- Knowing what personal information is collected
- Requesting deletion of personal information
- Requesting correction of personal information
- Opting out of certain data sharing or targeted advertising, where applicable
- Non-discrimination for exercising privacy rights
We do not sell personal information in exchange for money.
To submit a privacy request, contact:
info@ladivinatango.com
12. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, and similar technologies to:
- Enable core website functionality
- Remember your preferences
- Analyse traffic and visitor behaviour
- Improve performance and user experience
- Support advertising or remarketing, where applicable
You can control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality.
If required by applicable law, we will request your consent before placing non-essential cookies on your device.
13. MARKETING COMMUNICATIONS
If you subscribe to our newsletter or marketing updates, we may send you information about:
- New collections
- Product launches
- Promotions
- News and events
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
We will not send you marketing communications where prohibited by law or without the required consent.
14. DATA SECURITY
We take reasonable technical and organisational measures to protect your personal data against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no online transmission or storage system can be guaranteed to be 100% secure.
15. THIRD-PARTY LINKS
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies separately.
16. CHILDREN’S PRIVACY
Our website and services are not intended for children under the age of 13 (or higher where required by local law), and we do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes.
Any updates will be posted on this page with a revised Effective Date.
We encourage you to review this Privacy Policy periodically.
18. CONTACT US
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:
ONFAZ TEKSTİL E TİCARET VE GİYİM TİC. LTD. ŞTİ.
Email: info@ladivinatango.com
Phone: +90 533 026 48 71
Address: Atatürk Mah. Atapark Cd. Atapark Konutları C2 Blok D:73 Ataşehir / Istanbul, Türkiye