{"id":3639,"date":"2026-04-01T17:41:42","date_gmt":"2026-04-01T14:41:42","guid":{"rendered":"https:\/\/ladivinatango.com\/?page_id=3639"},"modified":"2026-06-26T14:23:04","modified_gmt":"2026-06-26T11:23:04","slug":"returns-refunds-policy","status":"publish","type":"page","link":"https:\/\/ladivinatango.com\/tr\/returns-refunds-policy\/","title":{"rendered":"\u0130ade ve Geri \u00d6deme Politikas\u0131"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3639\" class=\"elementor elementor-3639\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10acf909 e-flex e-con-boxed e-con e-parent\" data-id=\"10acf909\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fac94a0 elementor-widget elementor-widget-text-editor\" data-id=\"2fac94a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"312\" data-end=\"386\"><strong data-start=\"312\" data-end=\"331\">Effective Date:<\/strong> 01,04,2026<br data-start=\"345\" data-end=\"348\" \/><strong data-start=\"348\" data-end=\"360\">Website:<\/strong> <strong data-start=\"361\" data-end=\"386\"><a class=\"decorated-link\" href=\"http:\/\/www.ladivinatango.com\" target=\"_new\" rel=\"noopener\" data-start=\"363\" data-end=\"384\">www.ladivinatango.com<\/a><\/strong><\/p><h3 data-section-id=\"fpv7vz\" data-start=\"9614\" data-end=\"9628\">1. GENERAL<\/h3><p data-start=\"9629\" data-end=\"9777\">We want you to be happy with your purchase. If you are not fully satisfied, please review the terms below regarding returns, exchanges, and refunds.<\/p><p data-start=\"9779\" data-end=\"9851\">This policy applies to purchases made through <strong data-start=\"9825\" data-end=\"9850\"><a class=\"decorated-link\" href=\"http:\/\/www.ladivinatango.com\" target=\"_new\" rel=\"noopener\" data-start=\"9827\" data-end=\"9848\">www.ladivinatango.com<\/a><\/strong>.<\/p><hr data-start=\"9853\" data-end=\"9856\" \/><h3 data-section-id=\"18pvurh\" data-start=\"9858\" data-end=\"9883\">2. RETURN ELIGIBILITY<\/h3><p data-start=\"9884\" data-end=\"10037\">You may request a return for eligible items within <strong data-start=\"9935\" data-end=\"9946\">14 days<\/strong> of receiving your order, unless a different period is required by applicable consumer law.<\/p><p data-start=\"10039\" data-end=\"10082\">To be eligible for a return, the item must:<\/p><ul data-start=\"10084\" data-end=\"10245\"><li data-section-id=\"x3imsw\" data-start=\"10084\" data-end=\"10119\">be unused, unworn, and unwashed<\/li><li data-section-id=\"160z60c\" data-start=\"10120\" data-end=\"10152\">be in its original condition<\/li><li data-section-id=\"1ianbcx\" data-start=\"10153\" data-end=\"10188\">have all original tags attached<\/li><li data-section-id=\"2yjmqj\" data-start=\"10189\" data-end=\"10245\">be returned in its original packaging where possible<\/li><\/ul><p data-start=\"10247\" data-end=\"10320\">We reserve the right to refuse returns that do not meet these conditions.<\/p><hr data-start=\"10322\" data-end=\"10325\" \/><h3 data-section-id=\"9s3cu7\" data-start=\"10327\" data-end=\"10354\">3. NON-RETURNABLE ITEMS<\/h3><p data-start=\"10355\" data-end=\"10450\">The following items may not be eligible for return unless faulty or legally required otherwise:<\/p><ul data-start=\"10452\" data-end=\"10641\"><li data-section-id=\"rbx27q\" data-start=\"10452\" data-end=\"10475\">made-to-order items<\/li><li data-section-id=\"dbqgql\" data-start=\"10476\" data-end=\"10516\">personalised or custom-made products<\/li><li data-section-id=\"4je1a5\" data-start=\"10517\" data-end=\"10561\">items produced specifically upon request<\/li><li data-section-id=\"ifljo0\" data-start=\"10562\" data-end=\"10592\">gift cards (if applicable)<\/li><li data-section-id=\"19tsbk\" data-start=\"10593\" data-end=\"10641\">items marked as final sale or non-returnable<\/li><\/ul><p data-start=\"10643\" data-end=\"10758\">For hygiene and product integrity reasons, certain garment categories may also be excluded where legally permitted.<\/p><hr data-start=\"10760\" data-end=\"10763\" \/><h3 data-section-id=\"1lq0yj1\" data-start=\"10765\" data-end=\"10795\">4. HOW TO REQUEST A RETURN<\/h3><p data-start=\"10796\" data-end=\"10838\">To request a return, please contact us at:<\/p><p data-start=\"10840\" data-end=\"10866\"><strong data-start=\"10840\" data-end=\"10866\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"10842\" data-end=\"10864\">info@ladivinatango.com<\/a><\/strong><\/p><p data-start=\"10868\" data-end=\"10883\">Please include:<\/p><ul data-start=\"10885\" data-end=\"10986\"><li data-section-id=\"1izj9ec\" data-start=\"10885\" data-end=\"10906\">your order number<\/li><li data-section-id=\"1rxmrxp\" data-start=\"10907\" data-end=\"10925\">your full name<\/li><li data-section-id=\"14vuxkx\" data-start=\"10926\" data-end=\"10960\">the item(s) you wish to return<\/li><li data-section-id=\"1rzxe4k\" data-start=\"10961\" data-end=\"10986\">the reason for return<\/li><\/ul><p data-start=\"10988\" data-end=\"11073\">Do not send items back without first contacting us and receiving return instructions.<\/p><hr data-start=\"11075\" data-end=\"11078\" \/><h3 data-section-id=\"24yb51\" data-start=\"11080\" data-end=\"11102\">5. RETURN SHIPPING<\/h3><p data-start=\"11103\" data-end=\"11241\">Unless the item is faulty, damaged, incorrect, or otherwise required by law, return shipping costs are the responsibility of the customer.<\/p><p data-start=\"11243\" data-end=\"11344\">We recommend using a tracked shipping service, as we are not responsible for returns lost in transit.<\/p><hr data-start=\"11346\" data-end=\"11349\" \/><h3 data-section-id=\"nqvjc3\" data-start=\"11351\" data-end=\"11365\">6. REFUNDS<\/h3><p data-start=\"11366\" data-end=\"11467\">Once your return is received and inspected, we will notify you whether your refund has been approved.<\/p><p data-start=\"11469\" data-end=\"11631\">If approved, your refund will be issued to the original payment method within <strong data-start=\"11547\" data-end=\"11594\">[insert timeframe, e.g. 7\u201314 business days]<\/strong>, depending on your payment provider.<\/p><p data-start=\"11633\" data-end=\"11645\">Please note:<\/p><ul data-start=\"11647\" data-end=\"12001\"><li data-section-id=\"1aqwmbx\" data-start=\"11647\" data-end=\"11727\">Original shipping charges are generally non-refundable unless required by law.<\/li><li data-section-id=\"x9rwxe\" data-start=\"11728\" data-end=\"11845\">Any customs duties, import taxes, or local charges paid by the customer are non-refundable unless otherwise stated.<\/li><li data-section-id=\"1ynnjk5\" data-start=\"11846\" data-end=\"12001\">If the returned item shows signs of use, damage, or missing components not caused by us, a partial refund or rejection may apply where legally permitted.<\/li><\/ul><hr data-start=\"12003\" data-end=\"12006\" \/><h3 data-section-id=\"1w7dzqv\" data-start=\"12008\" data-end=\"12024\">7. EXCHANGES<\/h3><p data-start=\"12025\" data-end=\"12149\">If you would like to exchange an item for another size, colour, or product, please contact us at <strong data-start=\"12122\" data-end=\"12148\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"12124\" data-end=\"12146\">info@ladivinatango.com<\/a><\/strong>.<\/p><p data-start=\"12151\" data-end=\"12195\">Exchanges are subject to stock availability.<\/p><p data-start=\"12197\" data-end=\"12289\">In some cases, we may recommend placing a new order and returning the original item instead.<\/p><hr data-start=\"12291\" data-end=\"12294\" \/><h3 data-section-id=\"uhzcy6\" data-start=\"12296\" data-end=\"12338\">8. FAULTY, DAMAGED, OR INCORRECT ITEMS<\/h3><p data-start=\"12339\" data-end=\"12370\">If you receive an item that is:<\/p><ul data-start=\"12372\" data-end=\"12419\"><li data-section-id=\"nflme3\" data-start=\"12372\" data-end=\"12382\">faulty<\/li><li data-section-id=\"vr0uxz\" data-start=\"12383\" data-end=\"12405\">damaged in transit<\/li><li data-section-id=\"1f92qdt\" data-start=\"12406\" data-end=\"12419\">incorrect<\/li><\/ul><p data-start=\"12421\" data-end=\"12563\">please contact us within <strong data-start=\"12446\" data-end=\"12481\">[insert timeframe, e.g. 7 days]<\/strong> of delivery at <strong data-start=\"12497\" data-end=\"12523\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"12499\" data-end=\"12521\">info@ladivinatango.com<\/a><\/strong> and include photographs where possible.<\/p><p data-start=\"12565\" data-end=\"12649\">If the issue is confirmed, we will offer an appropriate solution, which may include:<\/p><ul data-start=\"12651\" data-end=\"12733\"><li data-section-id=\"qwu7sm\" data-start=\"12651\" data-end=\"12666\">replacement<\/li><li data-section-id=\"37woqb\" data-start=\"12667\" data-end=\"12679\">exchange<\/li><li data-section-id=\"6nxl12\" data-start=\"12680\" data-end=\"12706\">repair (if applicable)<\/li><li data-section-id=\"12gxk4b\" data-start=\"12707\" data-end=\"12733\">full or partial refund<\/li><\/ul><p data-start=\"12735\" data-end=\"12790\">depending on the situation and applicable consumer law.<\/p><hr data-start=\"12792\" data-end=\"12795\" \/><h3 data-section-id=\"1s6ncax\" data-start=\"12797\" data-end=\"12827\">9. LATE OR MISSING REFUNDS<\/h3><p data-start=\"12828\" data-end=\"12903\">If you have not received your refund within the expected timeframe, please:<\/p><ol data-start=\"12905\" data-end=\"13044\"><li data-section-id=\"da96kq\" data-start=\"12905\" data-end=\"12939\">Check your bank account again<\/li><li data-section-id=\"19s97kr\" data-start=\"12940\" data-end=\"12991\">Contact your card provider or payment provider<\/li><li data-section-id=\"1vwug0l\" data-start=\"12992\" data-end=\"13044\">Contact your bank, as processing times may vary<\/li><\/ol><p data-start=\"13046\" data-end=\"13169\">If you have done all of the above and still have not received your refund, please contact us at <strong data-start=\"13142\" data-end=\"13168\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"13144\" data-end=\"13166\">info@ladivinatango.com<\/a><\/strong>.<\/p><hr data-start=\"13171\" data-end=\"13174\" \/><h3 data-section-id=\"1uwxax6\" data-start=\"13176\" data-end=\"13205\">10. INTERNATIONAL RETURNS<\/h3><p data-start=\"13206\" data-end=\"13406\">For international returns, customers are responsible for any return shipping costs, customs declarations, and applicable return-related charges unless the item is faulty or legally required otherwise.<\/p><p data-start=\"13408\" data-end=\"13511\">We recommend clearly marking return parcels in accordance with your local shipping provider\u2019s guidance.<\/p><hr data-start=\"13513\" data-end=\"13516\" \/><h3 data-section-id=\"1t9u7s8\" data-start=\"13518\" data-end=\"13533\">11. CONTACT<\/h3><p data-start=\"13534\" data-end=\"13620\">If you have any questions regarding returns, exchanges, or refunds, please contact us:<\/p><p data-start=\"13622\" data-end=\"13688\"><strong data-start=\"13622\" data-end=\"13632\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"13633\" data-end=\"13655\">info@ladivinatango.com<\/a><br data-start=\"13655\" data-end=\"13658\" \/><strong data-start=\"13658\" data-end=\"13668\">Phone:<\/strong> +90 533 026 48 71<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective Date: 01,04,2026Website: www.ladivinatango.com 1. GENERAL We want you to be happy with your purchase. If you are&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3639","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ladivinatango.com\/tr\/wp-json\/wp\/v2\/pages\/3639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ladivinatango.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ladivinatango.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ladivinatango.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ladivinatango.com\/tr\/wp-json\/wp\/v2\/comments?post=3639"}],"version-history":[{"count":4,"href":"https:\/\/ladivinatango.com\/tr\/wp-json\/wp\/v2\/pages\/3639\/revisions"}],"predecessor-version":[{"id":3644,"href":"https:\/\/ladivinatango.com\/tr\/wp-json\/wp\/v2\/pages\/3639\/revisions\/3644"}],"wp:attachment":[{"href":"https:\/\/ladivinatango.com\/tr\/wp-json\/wp\/v2\/media?parent=3639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}